Qualifications
Solutions-focused, team oriented Senior Group Systems and Information Technologist with broad-based experience and hands-on skill in the successful implementation of highly effective helpdesk operations and the cost-effective management of innovative customer and technical support strategies. Proven ability to successfully analyze an organization's critical support requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity. A broad understanding of computer hardware and software, including installation, configuration, management, troubleshooting, and support.
Technical Skills
I.T. | MCP | Microsoft Systems Engineer 4.0 | IIS 4.0 | TCP/IP | Server Enterprise | NT Server - Workstation | Access Dimensions | Sql Server | Maintain FTP site and Server (Serv-U)
Education
Universities
Tarrant County '89
Physiology, Art & Art history
London School of Business and Finance '00
M.C.S.E. Microsoft Systems Engineer 4.0
Secondary School: Lake Worth High School '86
Experience
Employer: APXpress Ltd
Position: Group Systems & Operations Engineer
Length of time: 2004 - Present
Location: London, United Kingdom
Description: I.T. | MCP | Microsoft Systems Engineer 4.0 | IIS 4.0 | TCP/IP | Server Enterprise | NT Server - Workstation | Access Dimensions | Sql Server | Maintain FTP site and Server (Serv-U)
I am an integral part of a two member Admin / IT Department for an on-line ordering system. We control a terminal server for employees overseas with ten server connections. We work directly with Access Dimensions, Sql Server management, FTP sites maintenance and Servers (Serv-U). My duties at Apxpress, amongst many, include basic IT, install systems, maintain databases, workstations, printers, scanners, create and maintain accounts.
Employer: KNON 89.3 FM
Position: News Director and Talk Show Producer
Length of time: 1996 - 1998
Location: Dallas, TX
